Shipping and Returns
The shipping options available to you will be displayed at checkout when you enter your delivery address and location.
Shipping to the UK - Our standard service is sent via Royal Mail Signed For 1st Class service (delivery aim 2-4 working days). Orders placed over the weekend are dispatched on Monday for a Tuesday delivery.
Shipping to Europe - All orders to Europe (EU countries) are sent tracked via Royal Mail International Tracked (delivery aim 5-7 working days).
Shipping to Rest of World All orders to the rest of the world (including North, South, Middle America, Asia, Africa, Australasia) are sent tracked via Royal Mail International Tracked (delivery aim 8-10 working days).
Returns PolicyYou may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.